Incidents | Framer Incidents reported on status page for Framer https://www.framerstatus.com/ https://d1lppblt9t2x15.cloudfront.net/logos/6b0257d215f7e2f80df53a847def74c1.png Incidents | Framer https://www.framerstatus.com/ en Degraded AI usage and analytics data collection https://www.framerstatus.com/incident/931548 Wed, 24 Jun 2026 15:47:00 -0000 https://www.framerstatus.com/incident/931548#2d28c48d5758b2a1cc4434849058cda010dcbdaf86481fe7478bb50db72b19d9 The usage and analytics data that was missing from 18h30–21h30 CEST on June 22 has now been fully recovered, so your usage graph should no longer show a gap for that period. Everything is back to normal, and this incident is resolved. Thanks for your patience. Degraded AI usage and analytics data collection https://www.framerstatus.com/incident/931548 Tue, 23 Jun 2026 09:57:00 -0000 https://www.framerstatus.com/incident/931548#0a971f36789eae89f2141144ba1991d14abf67005afa23359aaf8c00f79243ad Data collection is back to normal. Some usage and analytics data from 18h30–21h30 CEST is still missing and your usage graph may show a gap for that period. We're working on recovering it and will update here once it's done. Degraded AI usage and analytics data collection https://www.framerstatus.com/incident/931548 Mon, 22 Jun 2026 16:30:00 -0000 https://www.framerstatus.com/incident/931548#4342a8657919663e209c6e2d9b1a655407157bd4bd6af1c67ea2a54aada5474e We're experiencing an issue collecting usage data, so AI limits may be applied inconsistently, and your usage graph may not reflect current activity. Some analytics data starting at 18h30 CEST may also be temporarily unavailable. We're working on a fix and will keep this page updated. Degraded AI features https://www.framerstatus.com/incident/927470 Thu, 18 Jun 2026 07:51:00 -0000 https://www.framerstatus.com/incident/927470#0213895a510df78b77055b3c5df70856a94e39d0bbc0605832836e60a7a90aa0 The issue has been fixed at our downstream provider and all AI features are fully working again. Degraded AI features https://www.framerstatus.com/incident/927470 Thu, 18 Jun 2026 05:56:00 -0000 https://www.framerstatus.com/incident/927470#e8ec47e709c2aedf15257c92c735c57c0b6cca37664f8776763f3911cd37d0b4 Some AI features are degraded due to issues with a downstream provider. Agent chats might respond a bit slower and translations are currently unavailable. We’re working on a mitigation. Database Upgrade https://www.framerstatus.com/incident/921946 Sat, 13 Jun 2026 13:00:46 -0000 https://www.framerstatus.com/incident/921946#661654737358db4db4844051f6801ae001a0792bf4e68e35525287b34ee5a473 Usage of the Framer app will be interrupted for 5-10 minutes as we perform upgrades to our databases. Fontshare fonts temporarily unavailable https://www.framerstatus.com/incident/832112 Tue, 24 Feb 2026 15:39:00 -0000 https://www.framerstatus.com/incident/832112#51dd19cb687c4578e4457fabb90084b9dee536923a0e07789ceef7b62ed5f0b2 Fontshare fonts have resolved the issue Fontshare fonts temporarily unavailable https://www.framerstatus.com/incident/832112 Tue, 24 Feb 2026 13:35:00 -0000 https://www.framerstatus.com/incident/832112#03f63f4f9b0f4ca088c2393d233fa3593f53debcbaf404bc3bfe2a76b467b960 One of our font providers, fontshare.com, is experiencing an outage. Some fonts might be temporarily unavailable. Forms disabled on free project plans https://www.framerstatus.com/incident/827256 Fri, 20 Feb 2026 16:07:00 -0000 https://www.framerstatus.com/incident/827256#2196405d057a44c72278c659dfaabccc56881a74988f9212902208a3090631a0 We have resolved the incident and made forms available on free project plans again. Forms on free plans are currently restricted to one recipient for email destinations. Forms disabled on free project plans https://www.framerstatus.com/incident/827256 Tue, 17 Feb 2026 12:47:00 -0000 https://www.framerstatus.com/incident/827256#9839a8ff5d5b108a5fcd1ed98c38b854e8f79c74600350066970f63d4d4b8041 We’ve disabled forms on free projects while we investigate the current incident. On free projects the existing forms can’t be updated, new forms can’t be added and submissions to existing forms will fail silently, meaning the submissions will be lost. We apologize for the inconvenience. framerusercontent.com DNS issues https://www.framerstatus.com/incident/822749 Tue, 10 Feb 2026 22:12:00 -0000 https://www.framerstatus.com/incident/822749#36e1f543571189aa914613a63fec3b56c049eed0eccb6db08f17c105f158a28c We’re seeing full recovery and removed our mitigation. We’re monitoring the AWS reports until they also report a full recovery. framerusercontent.com DNS issues https://www.framerstatus.com/incident/822749 Tue, 10 Feb 2026 21:44:00 -0000 https://www.framerstatus.com/incident/822749#591a516fb9ae68d1e0833f947c59744763dcadab62b96c27d5e16828f0090ce2 While AWS is working on the issue (see https://status.aws.amazon.com/), we have mitigated most of the issue to moving to static DNS records. We’re still seeing some DNS “flapping”, but for most people sites and the app should work as before. framerusercontent.com DNS issues https://www.framerstatus.com/incident/822749 Tue, 10 Feb 2026 21:12:00 -0000 https://www.framerstatus.com/incident/822749#1147d01cd66e11ed3b6702e7820074d044901ac0abb3e6c2a6bf1ba03ec30dd2 framerusercontent.com is experiencing DNS issues due to an underlying issue at AWS. The issue is under active investigation. framerusercontent.com DNS issues https://www.framerstatus.com/incident/822749 Tue, 10 Feb 2026 20:50:00 -0000 https://www.framerstatus.com/incident/822749#dff36d17e79da7890e0c787a3e411409b3750b5b1f8f821176940d3163a29957 We’re investigating issues with the framerusercontent.com DNS records not resolving as expected. Service restarts https://www.framerstatus.com/incident/780761 Sun, 07 Dec 2025 05:00:29 -0000 https://www.framerstatus.com/incident/780761#ca909a06c03ae2459c02d7df93f2a22fc260e56c972b3317b5f57bfef9c8ce9b We're going to be restarting some backend services a couple of times. During this time the editor may become unavailable. Hosted sites are not affected. Database Upgrade https://www.framerstatus.com/incident/741208 Sat, 01 Nov 2025 08:30:00 -0000 https://www.framerstatus.com/incident/741208#e5b385760cc5680ced60da6c58a848435ca4c35d26cf6ca17f8b35293811a0c4 The database upgrade completed successfully. Observing higher latencies in the editor https://www.framerstatus.com/incident/747605 Mon, 20 Oct 2025 18:16:00 -0000 https://www.framerstatus.com/incident/747605#564e992c2b78dd9b62f15ec5c313a3235a79b9ac3bb3386ae67cdc6659430a10 We're experiencing higher latencies and response times in the editor. Elevated errors due to AWS issues https://www.framerstatus.com/incident/746775 Mon, 20 Oct 2025 09:46:00 -0000 https://www.framerstatus.com/incident/746775#20bd68830ce3a3bc85099fa3085fea9ffda12996dcff216e42f36b8c608dcbe7 The editor is fully available again, the incident is now resolved. Elevated errors due to AWS issues https://www.framerstatus.com/incident/746775 Mon, 20 Oct 2025 09:27:00 -0000 https://www.framerstatus.com/incident/746775#30a28bc07f06514c3283c97e10bcacc73c319d7302f1cf89ee2f7eeffbb4a355 AWS reports that recovery has begun and we see the editor is working again. We will continue to monitor. Elevated errors due to AWS issues https://www.framerstatus.com/incident/746775 Mon, 20 Oct 2025 08:50:00 -0000 https://www.framerstatus.com/incident/746775#ba58dae0589ddf79ad7c296349a335c87583e83fe0d83638bd4e15812ab4a63f **Good news**: we’ve redirected traffic to Framer sites away from the affected region which means that all websites are served correctly again. **Bad news**: the editor is currently fully unavailable. We’re continuing to monitor and are awaiting [updates from AWS](https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A). Elevated errors due to AWS issues https://www.framerstatus.com/incident/746775 Mon, 20 Oct 2025 08:02:00 -0000 https://www.framerstatus.com/incident/746775#4af61b2780e74058b74947b9775360d2e2e4ecd49624faaafed5b4eb672b3109 Some hosted websites are currently returning 500 errors. This is related to a confirmed AWS outage impacting essential services used by Framer sites. We’re closely tracking their progress and will share updates as we learn more. Thank you for your patience. Elevated errors due to AWS issues https://www.framerstatus.com/incident/746775 Mon, 20 Oct 2025 07:24:00 -0000 https://www.framerstatus.com/incident/746775#bb9b4ea0004f1b1b51f42d4059cbbe0260f830d4e57de12dcc12f964ce99bd2f We’re experiencing elevated errors due to [incident at AWS](https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A). Currently, publishing a site might not work. We’ll monitor the situation and will provide updates if it changes. Database Upgrade https://www.framerstatus.com/incident/733292 Sat, 27 Sep 2025 08:36:38 -0000 https://www.framerstatus.com/incident/733292#83de8b60b0c2e8d5e6f3b670f671c6ff7fbf716b9191cc39f916f654c87b7fa9 Maintenance completed Database Upgrade https://www.framerstatus.com/incident/733292 Sat, 27 Sep 2025 07:30:38 -0000 https://www.framerstatus.com/incident/733292#b52920ba970fa2938d7a341bef8d2e8a7545e41a9c24a78051a4968364720f25 We will be upgrading our database cluster configuration. During this time the Framer editor will be unavailable. Hosted websites are not affected by the upgrade.